At IP Telecom, our Business Phone Systems for Hospitality are built to support hotels, guesthouses, resorts, and hospitality groups of all sizes. From boutique properties to multi-site hotel groups, we provide reliable, cost-effective communication tools that keep your teams connected—at reception, across departments, or on the move.
Our systems are designed for fast-paced hospitality environments, with smart features like mobile integration, call routing, voicemail-to-email, and with GuestConnect by IP Telecom, PMS/booking system compatibility - helping you respond quickly to guest enquiries, manage reservations, and deliver exceptional customer service at every touchpoint.
Since 2010, we’ve worked with businesses across Ireland—helping hospitality providers improve communication between front-of-house and back-of-house teams, streamline guest interactions, and maintain high standards of service throughout the guest experience.
A Welcome solution for you and your guests
Purpose-built for the Irish Hospitality Sector, our Stay solution is an all-in-one package with all Irish and UK landline and mobile calls included—making communication across your hotel or group simple, efficient, and cost-predictable.
GuestConnect by IP Telecom associates individual rooms/reservations with your guest allowing for an exceptional, individual response when the guest picks up the phone. Why ask for a guest’s name (Mr Smith) on multiple occasions when he calls reception, when you can just say “How can I be of help, Mr Smith?” – giving him that extra additional touch that let’s your guest know you value them.
Softphones Included
Linkphone from IP Telecom keeps your hotel connected at all times, allowing staff to manage and track calls on any device—iPhone, Android, or PC. Whether at reception, in housekeeping, or managing operations remotely, Linkphone ensures your team is always reachable.
You can deploy Linkphone across multiple devices, enabling receptionists, managers, and guest services teams to take calls from anywhere—without being tied to a desk. And because it’s fully integrated into your IP Telecom system, internal calls between team members are always free—regardless of location or device.
Integrated Solutions for Hospitality
Your IP Telecom Phone System includes everything your business needs, from call queuing and recording to integration with property management systems (PMS), booking platforms, and customer management tools*. SMS functionality is also built in—allowing you to send booking confirmations, reminders, and guest updates quickly and easily.
Unify Your Teams with IPT for Teams
Our IPT for Teams integration brings Microsoft Teams and your phone system together, enabling reception staff, management, and back-office teams to collaborate seamlessly. Make and receive calls, manage guest requests, share updates, and coordinate operations—all from one central platform. Whether you’re handling reservations at reception or managing multiple properties, IPT for Teams keeps your operations connected, efficient, and professional.
Connectivity – When Guest Experience Depends on It
Reliable connectivity is essential in modern hospitality. From managing online bookings and payments to supporting guest WiFi, digital check-ins, and internal communications - your systems need to be always on. That’s why our Stay Plus and Resort Hospitality solutions include a range of connectivity options, such as high-speed broadband, 5G failover, and Managed WiFi - ensuring your hotel stays fully operational at all times. You can also provide guests with secure, monitored, high-quality WiFi access throughout your property**.
Irish Support, Tailored to Your Business
IP Telecom already supports hospitality businesses across Ireland with scalable, robust telecom solutions. But beyond technology, just like the hospitality industry - it’s about service. Our expert Irish-based support team is always on hand to help, and our systems are designed to grow with your business—whether you’re expanding your property, adding new locations, or enhancing your guest services.
*Integrations subject to confirmation
**WiFi coverage subject to site survey