Our Philosophy

We seek to provide excellence across everything we do.
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Shena & Brian - Founders of IP Telecom

In 2010, a group of professionals from the IT and Telecom industries decided it was time to see telephony done right. 

With an award-winning Hosted PBX platform and decades of combined engineering, telephony and business experience, IP Telecom has quickly become the leading VoIP provider for organisations of all sizes.
Our Philosophy is simple, we seek to provide excellence across everything we do, from product, development, sales processes, customer onboarding and service delivery. As such we have a number of pillars that we use to shape our business including:

Integrity in everything we do 

IP Telecom has integrity behind our products… We stand behind our solutions, and are very honest with our customers, we ensure that the product supplied always works for what our customer wants to achieve.

Customer-focused products 

We listen to what customers want, find out what’s annoying about their current solutions, and build solutions around their current and future needs.

Friendly Customer Services 

The people at the end of the phone are all engineers or have other industry experience, based in Ireland, and go above and beyond to ensure that issues are solved rapidly.

Vendor Neutral 

Our vendor-neutral VoIP network connects with all Tier 1 Networks, supplying you with highly compatible service that leverages the best resources available.

Industry Expertise

Our dedicated team are all Telecoms Industry experts, combine decades of experience in engineering, business needs to guarantee you the highest quality of support and services.

Thousands of Irish Businesses are using IP Telecom’s phone solutions

Our philosophy is simple – we create next-generation integrated phone solutions to help thousands of Irish businesses achieve their business goals. We combine innovation, cost savings, and ease of use to create phone solutions that put the needs of our customers first. 
 
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