Our Infrastructure

To provide great customer service, we strive to have the best in class telecoms infrastructure.

IP Telecom’s Infrastructure

Alongside a highly trained team, the value of having best in class telecoms infrastructure cannot be underestimated. To us, it’s vital that in order to provide great customer service, that our infrastructure is the best that it possibly can be. 

As such IP Telecom services operate across two geographically separate and redundant data centres, both of which are BSI ISO 22301 and ISO 27001 accredited. Uniquely, the service is designed as active-active, so both data centres are simultaneously handling calls and other services at all times. Each component is mirrored in each site, so in the event of failure of that component, or indeed the entire data centre, the other site continues to operate the full service.

IP Telecom has multiple connections to Tier 1 internet providers and peers via INEX (the Irish internet exchange). We also have direct interconnections with leading Irish and UK phone carriers including Eir, Virgin Media and BT via our data centres. 

Thousands of Irish Businesses are using IP Telecom’s phone solutions

Our philosophy is simple – we create next-generation integrated phone solutions to help thousands of Irish businesses achieve their business goals. We combine innovation, cost savings, and ease of use to create phone solutions that put the needs of our customers first. 
 
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