There’s a great, simple solution to making your business even better in 2023. Reduce costs whilst improving business processes, deal effectively with hybrid working setups and provide integrated solutions that will leave staff and customers delighted. Sounds like magic?... No, it’s as simple as VoIP
What is VoIP?
We don’t believe in jargon here at IP Telecom, but VoIP stands for Voice Over Internet Protocol. Simply put, it allows you to make and receive phone calls using the internet – mobile or fixed broadband - instead of traditional phone lines. Got a broadband connection? Then you could use VoIP right now.
And why is it any good?
VoIP lets you make and receive business phone calls from your laptop, tablet, mobile phone via apps, and your office desk phone.
But that’s just the start of what you can do with VoIP. Because the call is converted into a data packet, with call information around it, you can essentially do what you’d like to do with it.
VoIP gives you a wider set of data, which fully integrates calling and call records into your business, allowing you to make better business decisions, scale easily and improve customer experience.
- Got a CRM? How about the capability to launch customer records automatically so that you know what the customer is calling about.
- Working hybrid? No need to worry about setting up call forwarding or switching things around the days you’re in office or at home – just set all to ring and answer on whatever device, in any location.
- Looking to cut business costs? With the cost of everything increasing, if you haven’t gone VoIP yet, you can save significantly by eliminating pointless line rental costs and with IP Telecom landline calling is free. And even if you have gone VoIP – IP Telecom have frozen prices at 2021 levels, unlike other telecom providers out there.
- Aside from the cost savings, you also get all the advanced phone features like call waiting, call routing, encryption, multi-factor security, virtual receptionist, greater control over your existing phone numbers, admin consoles that are simple to use and more.
All you need is a broadband connection. And because the data packet usage of voice calls are tiny when compared to downloading files, even standard connections are fine for supporting VoIP calls. And with 5G rolling out further across the county this year, your mobile broadband connection gives you great calling - all included in your data plan.
This is why most businesses have made the switch to VoIP. Plus with traditional (PSTN) phone lines being shut down globally by 2030, why wait until the last minute to make the move to a better way of doing business?