Zoho
Integrated
Solution

Integrate your Hosted Phone System with up to 40 Zoho Applications to produce results that staff and customers will love.

IP Telecom’s Zoho Integrated Solution

If you use any of the Zoho suite of applications in your business you can now fully integrate them with your telephone system to produce results that your customers and staff will love.

Unify your voice communications with over 40 applications to produce seamless, impactful processes that revolutionise the way your company does business.

Hosted PBX + Zoho = Happy Customers

  • Make and receive calls directly from over 40 Zoho Apps

  • Click-to-call options from your Apps

  • Call pop-ups to show who's calling

  • Contextual Calling - know why an inbound call is calling before you answer

  • Improved analytics to help you get the most from your team

To find out more about how IP Telecom’s Zoho Intefrated Solution integrates with your Zoho products, download the IP Telecom’s Zoho Integrated Solution Fact sheet.

Supercharge Zoho with IP Telecom

Integrate your Zoho Suite with IP Telecom's Hosted Solutions and make and receive calls within any Zoho application.

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Increase Productivity

Empower your agents by giving them seemless integrations to all Zoho products.

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Brilliant Customer Experience

Create powerful personalised customer communications all from the one space.

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Visualise Activities

Measure KPIs easily and garner indepth insights on agent/customer relationships.

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Reduce Lead Wastage

Get great insights on contact rates, track and follow-up on inbound and outbound calls.

Features of IP Telecom’s Zoho Integrated Solution

Designed around the needs of Irish businesses.

Click to Call

Initiate calls within Zoho applications in a single click.

Call tracking and recording

All calls are tracked and recorded under the contact profile within Zoho.

Follow Up

Never miss an opportunity or deadline when follow-up tasks are created as part of each call made or received.

Call Pops

Agents are empowered when caller information is available to the agent from the moment the call is received.

Real-time notification

Real-time information is at hand for every inbound or missed call.

All the metrics you need

Get instantaneous access to agent activities with in-depth data to help process improvement and agent tracking.

IVR integration

Ensure customer flow is optimised by routing calls to the appropriate teams or colleagues.

Hand Off

Share all customer experiences and case history with colleagues if transferring or escalating issues.

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Thousands of Irish Businesses are using IP Telecom’s Zoho Integrated Solution

Our philosophy is simple – we create next-generation Zoho Integrated Solutions to help thousands of Irish businesses achieve their business goals. We combine innovation, cost savings, and ease of use to create Zoho Integrated Solutions that put the needs of our customers first. 
 
Find out how we can help your business  –  BUILD YOUR QUOTE TODAY