BFree deploy softphone apps to supercharge flexible working

Posted by Tai Aderemi on Jan 28, 2022 5:33:20 PM

Established in 2011, BFree is a leading producer of gluten and wheat-free food products. An innovative company, their continued growth has resulted in them being a dominant force in the "free-from" bread food market. The demand for their products overseas has increased export sales rapidly, which has resulted in their products being available in 10 countries.

As the pandemic hit, BFree, now providing essential food items, reached out to IP Telecom to deploy a solution that enabled business voice communication from remote locations to support a seamless supply chain for their in-demand products.

Topics: Case Studies, Business Voice Communication for FCMG, Softphone Apps

The Solution

IPT Hosted Phone

IPT for Softphone

IP Telecom provided 30 desktop apps for BFree Foods and 10 mobile phone apps to enable external calling (and free internal calls) from each user's work mobile phone and laptop devices.

BFree Foods migrated their existing business phone numbers to IP Telecom's network in a simple porting process.

BFree's directors and executives received additional desk phone devices added to their user profile.

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The Results

Cost-Savings

Multi-Site Integration

Flexible Working

"We needed to enhance our supply chain to meet the demand for our products globally and support our employees to deliver our food products to a global market in a flexible working environment

We reached out to our IT Provider Nostra, who recommended their communication partner to develop a solution to facilitate our new way of doing business."

Cathy Rochford | BFree Foods